1. Introduction
This Privacy Policy explains how Plot in Pune, a sole proprietorship operating the land-listing and discovery platform at plotinpune.in, collects, uses, shares and handles personal information when people visit the Website, register, submit listings, make enquiries or contact us. We aim to handle personal information in accordance with applicable Indian law. This policy should be read alongside our Terms & Conditions and Listing & Verification Policy.
2. Information We Collect
Depending on how you use the Website, we may collect:
- Account details: name, email address, phone number where provided, login credentials and profile information.
- Listing information: advertiser role, property description, location, contact details, photographs and supporting documents voluntarily submitted.
- Enquiry information: name, contact information, property of interest and the message sent to an advertiser or to us.
- Communications: messages submitted through contact forms, email or support interactions.
- Technical information: IP address, browser/device information, access logs, cookies and similar data generated through website operation, where applicable.
- Transaction information: payment or service-purchase records if paid services are introduced or used; payment card data may be handled directly by the payment provider rather than by us.
Do not submit Aadhaar numbers, bank credentials or other sensitive documents unless specifically requested through an appropriate and secure process.
3. How Information Is Collected
Information may be provided directly through registration, listing forms, buyer enquiries, contact forms and correspondence. Some technical information may be collected automatically through the Website, hosting, security or analytics technologies where enabled. We may also receive information from service providers involved in operating the Website.
4. Why We Use Personal Information
- To create and manage user accounts.
- To receive, review, publish and administer land listings.
- To connect prospective buyers with relevant advertisers and deliver enquiries.
- To respond to questions, complaints and requests.
- To prevent fraud, abuse, unauthorised access and misleading listings.
- To administer payments and paid services when applicable.
- To maintain, troubleshoot and improve the Website.
- To comply with applicable laws, lawful requests and recordkeeping obligations.
- To send promotional communications where lawfully permitted, with applicable choice or withdrawal mechanisms.
We will seek consent or rely on another basis permitted by applicable law where required for a particular use.
5. Public Listings and Advertiser Information
Information entered into fields intended for public listing display—such as property descriptions, approximate locations, images and any published advertiser contact details—may be visible to Website visitors.
Advertisers should avoid including private residential addresses, identity numbers, confidential agreements or third-party personal details in public descriptions or photographs. Publication of a listing is not permission to publish every document submitted for administrative review.
6. Buyer Enquiries and Sharing With Advertisers
When a visitor sends an enquiry about a listing, the enquiry and relevant contact information may be forwarded or made accessible to the advertiser so the advertiser can respond. This may include the enquirer’s name, phone number, email address and message, depending on the enquiry form.
Important: By submitting an enquiry, you should expect the relevant advertiser to receive the contact details needed to respond. Advertisers must use enquiry information for that enquiry and related legitimate communications, not for unrelated spam, resale of contact data or harassment.
Communications and any subsequent transaction between users are ordinarily managed by those users directly.
7. Other Sharing of Information
We may share relevant information with service providers supporting website hosting, email delivery, form processing, security, technical maintenance, analytics or payments, to the extent needed for those services and subject to applicable safeguards.
Information may also be disclosed where required by law, a lawful order, or reasonably necessary to investigate fraud or protect rights and safety, consistent with applicable law. We do not describe ordinary buyer enquiry forwarding as a sale of personal data.
IDRIG Software is identified as a technology partner, not as the proprietor or operator of Plot in Pune. Any access it may have to personal information for technical support should be limited to the relevant authorised service arrangements.
8. Cookies and Similar Technologies
The Website and its WordPress plugins, hosting services or integrated third-party tools may use cookies or similar technologies for login sessions, essential site functions, security, preferences and, where enabled, analytics or embedded content.
The exact cookies and third-party tools used can change as the Website evolves. Browser settings may allow users to control some cookies, although blocking essential cookies can affect login or form functionality.
Where consent for non-essential cookies is legally required, the Website should implement the necessary choice mechanism before those technologies are used.
9. Data Security
We seek to apply reasonable technical and organisational safeguards appropriate to the information handled and the risks involved. However, no internet service, storage system or transmission method can be guaranteed to be completely secure.
Users should keep account passwords confidential, avoid sharing sensitive records in public listing fields and promptly report suspected unauthorised access to us.
10. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this policy, including account operation, listing administration, enquiry handling, fraud prevention, dispute resolution and compliance with applicable legal requirements.
Retention periods may differ by information type and operational requirement. Information may be deleted, anonymised or retained where legally required after an account or listing is closed. We do not promise immediate deletion of all copies or backups.
11. Your Requests and Choices
Subject to applicable law and verification of the request, users may contact us to request access to information about their personal data, correction of inaccurate information, account closure, withdrawal of consent where applicable, or erasure where legally available.
Withdrawing consent may limit services that require the relevant information. Some records may need to be retained to satisfy legal obligations or resolve disputes.
To make a request, write to info@plotinpune.in from the email associated with your account where possible. We may request reasonable identity verification before acting.
12. Children’s Privacy
The Platform is intended for adults who can lawfully enter into property-related arrangements. Persons under 18 should not create advertiser accounts or submit property enquiries without appropriate parental or guardian involvement and compliance with applicable law.
If we become aware of personal information collected from a child in circumstances that do not comply with applicable law, we will take appropriate steps.
13. Third-Party Websites and Services
Our Website may link to external maps, social networks, government resources, payment providers or other third-party websites. Their privacy practices are governed by their own policies. We are not responsible for independent third-party practices merely because a link appears on our Website.
14. Cross-Border Processing
Some hosting, email, technical or other service providers may process information using infrastructure outside India. Where this occurs, we will seek to comply with applicable Indian legal requirements and any restrictions on cross-border processing.
15. Complaints and Grievance Contact
For questions, privacy requests or complaints, contact:
Plot in Pune
Sole Proprietorship
Pune, Maharashtra, India
Email: info@plotinpune.in
Contact page: Connect with Us
Designated privacy/grievance contact: [Name and contact details to be confirmed]
Business address: [Complete business address to be confirmed]
We will handle requests and grievances within timelines required by applicable law. Where the law provides a right to approach a competent authority, this policy does not limit that right.
16. Updates to This Policy
We may revise this policy as our services, technology, legal obligations or information-handling practices change. The updated policy will be published here with its effective date. Additional notice or consent will be provided where required by law.
17. Related Policies
Read this Privacy Policy with our Terms & Conditions, Listing & Verification Policy and Disclaimer.